Cookies policy

  1. Introduction

1.1 Our website uses cookies to enhance your browsing experience.
1.2 Where cookies are not strictly necessary for the operation of our website or the delivery of our services, we will request your consent when you first visit our site.

 

  1. About Cookies

2.1 A cookie is a small file containing an identifier (a string of letters and numbers) sent by a web server to your browser and stored on your device. The identifier is returned to the server each time your browser requests a page.
2.2 Cookies may be “persistent” (stored until their expiry date or until deleted by the user) or “session” cookies (which expire when your browser is closed).
2.3 Cookies typically do not contain information that personally identifies you, but any personal data we store may be linked to information obtained from cookies.

 

  1. Cookies We Use

3.1 We use cookies for the following purposes:

  • Authentication – to recognise you when you visit and navigate our website.
  • Status – to determine whether you are logged in.
  • Shopping cart – to maintain the state of your shopping basket (if applicable).
  • Personalisation – to store your preferences and tailor the website to your needs.
  • Security – to protect user accounts and prevent fraudulent activity.
  • Advertising – to display advertisements relevant to your interests.
  • Analysis – to understand how our website is used and improve performance.
  • Cookie consent – to record your preferences regarding cookie use.

 

  1. Cookies Used by Our Service Providers

4.1 Our service providers may use cookies, which may be stored on your device when you visit our website.
4.2 We use Google Analytics to analyse website usage. Google Analytics collects information via cookies to generate reports about website performance. Google’s privacy policy can be found at: https://www.google.com/policies/privacy/.
4.3 We may display Google AdSense interest‑based advertisements. Google tailors these adverts using cookies that track your browsing behaviour across our website and others. You can manage your ad preferences at: https://adssettings.google.com.

You may also opt out of the AdSense partner network via the Network Advertising Initiative: http://optout.networkadvertising.org.

Please note: these opt‑out tools use cookies themselves. Clearing your cookies may remove your opt‑out preferences. Google browser plug‑ins are available to maintain opt‑out settings: https://support.google.com/ads/answer/7395996.

 

  1. Managing Cookies

5.1 Most browsers allow you to refuse or delete cookies. Instructions vary by browser and version. You can find up‑to‑date guidance here:

  • Chrome: https://support.google.com/chrome/answer/95647
  • Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Opera: http://www.opera.com/help/tutorials/security/cookies/
  • Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
  • Safari: https://support.apple.com/kb/PH21411
  • Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

5.2 Blocking all cookies may negatively affect your browsing experience.
5.3 If you block cookies, certain features of our website may not function correctly.

 

  1. Cookie Preferences

6.1 You can manage your cookie preferences through the consent pop‑up displayed when you first visit our website.

 

  1. Our Details

7.1 This website is owned and operated by MCFB Limited, trading as Surrey Hills Household Management.
7.2 We are registered in England and Wales under company number 17001173.
7.3 Our registered office and principal place of business is:
39 Burden Way, Guildford, Surrey, England, GU2 9RB.
7.4 You can contact us:

  • By post, using the address above
  • Via our website contact form
  • By telephone, using the number published on our website
  • By email, using the email address published on our website

 

  1. Credit

8.1 This document was created using a template from SEQ Legal (https://seqlegal.com).
The above credit must be retained. Use of this document without the credit constitutes copyright infringement. An equivalent credit‑free document may be purchased from SEQ Legal.