Terms

We are committed to delivering exceptional cleaning services to all our clients. To ensure smooth and efficient business operations, we have established the following payment terms:

 

  1. Prompt Payment
    We kindly request that payment for our cleaning services is made as soon as reasonably possible. Prompt payment enables us to maintain the high standard of service our clients expect and ensures we can continue to meet your cleaning needs efficiently.

 

  1. Invoicing
    Following the completion of our cleaning services, an invoice will be issued detailing the services provided and the total amount due. The invoice will also include clear instructions regarding the payment methods accepted by Marie-Charlotte Household Management.

 

  1. Payment Terms
    All invoices are payable within 30 days from the invoice date. This timeframe allows sufficient time for payment processing while ensuring continuity of our business operations.

 

  1. Late Payments
    If payment is not received within the 30-day payment period, we reserve the right to apply a late payment charge of 5% per month on any outstanding balance. Continued non-payment may result in the temporary suspension of services until the outstanding amount has been settled.

 

  1. Queries and Support
    If you have any questions regarding your invoice, or if you anticipate any difficulty in making payment on time, please contact our billing team as soon as possible at We are always happy to work with our clients to find practical solutions where needed.

 

We greatly appreciate your business and thank you for choosing Surrey Hills Household Management. Your prompt payment helps us continue to deliver reliable, high-quality cleaning services and maintain a positive working relationship.

 

TBC